Effective Date: 1 June 2025
Brookside Lodge is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal
information when you visit our website or make a booking with us.
1. Information We Collect
We may collect the following information when you use our website or contact us:
- Name and contact details (email, phone number)
- Booking and travel preferences
- Payment information (if applicable, through secure third-party processors)
- IP address, browser type, and general location via cookies (see our Cookie Notice)
2. How We Use Your Information
Your information may be used to:
- Process and confirm reservations
- Communicate with you about your stay
- Respond to your inquiries or special requests
- Improve website functionality and user experience
- Send promotional updates (only with your consent)
3. Sharing Your Information
We do not sell or share your personal data with third parties for marketing. Your information may only be shared:
- With trusted service providers (e.g., payment gateways)
- If required by law or legal process
4. Data Storage and Security
Your data is stored securely and accessed only by authorized personnel. We use standard security protocols to protect
your personal information from loss, misuse, or unauthorized access.
5. Your Rights
You may:
- Request access to the personal data we hold about you
- Ask for corrections or deletions of your data
- Withdraw consent for marketing communications at any time
To exercise these rights, contact us directly at reception@brookside-logde.com
6. Changes to This Policy
This Privacy Policy may be updated from time to time. Please check this page periodically for any changes.
Contact Us
If you have any questions or concerns about your privacy:
📧 Email: reception@brookside-logde.com
